Refund Policy

Waveform License Manager

Effective date: October 21, 2026

Subscriptions bought at waveformanager.com are sold through Paddle, our merchant of record. Subscriptions for the Shopify app are billed by Shopify and follow Shopify's refund process.

• Free trial. Paid plans start with a 14-day free trial. A payment method is taken at checkout. Cancel before the trial ends and you are not charged.
• Refunds. If you are charged and the Service is not right for you, ask within 14 days of a charge and we will refund that charge in full. A refund also ends the subscription: your account moves to the Free plan and keeps its key, products and licenses. After 14 days, charges are not refundable, but you can cancel at any time and keep access until the end of the period you paid for.
• Yearly plans. A yearly charge follows the same rule: ask within 14 days of the charge for a full refund. After that, the yearly charge is not refundable, and there is no pro-rata refund for the unused months. You keep access until the end of the paid year.
• How to ask. Email support@waveformanager.com from the address on your account or the one you used at checkout, or use the link in your Paddle receipt. Refunds go back to the original payment method.
• Canceling. Cancel from the link in your Paddle receipt or by emailing us. No further charges are made after cancellation.
• Rights that cannot be waived. Nothing here limits any statutory right you have under the law where you live.